01 Introduction & Scope
Welcome to S B Biofuel Pvt. Ltd. (“Company”, “we”, “our”, or “us”). We respect your personal and business privacy and are committed to protecting the confidential information you share with us through our website (www.sbbiofuel.in), official communication channels, WhatsApp desk, and commercial Request for Quote (RFQ) forms.
This Privacy Policy outlines our practices regarding the collection, handling, processing, and safeguarding of information from prospective clients, industrial partners, farmers, aggregators, and site visitors in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and applicable Indian commercial laws.
02 Information We Collect
When you interact with our platform or request commercial fuel supplies, we may collect the following categories of information:
- Personal Identification Data: Full name, designation, authorized signatory details, email address, phone number, and WhatsApp contact details.
- Corporate & Factory Information: Company name, registered address, manufacturing plant location, GSTIN, PAN, and delivery site pincode.
- Technical Fuel Specifications: Industrial boiler type (e.g., FBC, Stoker), monthly calorific requirement, estimated metric tonnage, and target fuel parameters.
- Digital & Browsing Data: IP address, device browser type, operational telemetry, and referral URLs via functional cookies to improve site security and performance.
03 How We Use Your Information
We process your data strictly for legitimate commercial and operational purposes, including:
Quotation & Contracts
Generating official commercial offers, fuel agreements, and invoice documentation.
Freight & Dispatch Logistics
Coordinating truck routing, weighbridge slips, and batch-wise NABL lab reports (COA).
Plant Tour Coordination
Scheduling visitor gate passes for our manufacturing plant in Amravati, Maharashtra.
Legal & Tax Compliance
Generating E-Way bills, tax invoices, and statutory regulatory filings.
04 Data Confidentiality & Non-Disclosure
We do not sell, rent, trade, or monetize your personal or industrial data to any third party for marketing purposes.
Information is shared only on a strict need-to-know basis with verified operational entities:
- Logistics Partners: Transport operators and drivers carrying commercial consignments directly to your plant.
- Analytical Testing Labs: NABL accredited laboratories certifying batch GCV, ash, and moisture parameters.
- Statutory Authorities: When required by court order, tax authorities, or state environmental bodies.
05 Data Security & Storage
We apply enterprise-grade administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or disclosure of corporate records. Commercial records and billing contracts are preserved securely in accordance with standard statutory retention periods mandated under the Indian Companies Act, 2013.
06 Your Legal Rights
Under applicable Indian privacy frameworks, you have the right to request access to your recorded personal information, request corrections or updates, or revoke previously granted consent for non-statutory communication.
To exercise any of these rights, contact our compliance officer at sbbiofuel@gmail.com.
07 Grievance Officer & Contact Details
For inquiries, clarification, or grievances regarding our privacy policy and data practices, please reach out to our registered office:
S B Biofuel Pvt. Ltd.
Kind Attn: Compliance & Grievance Officer
Registered Office: Sakoli, District Bhandara (Maharashtra) - 441802, India
Manufacturing Plant: Industrial Area, Amravati (Maharashtra), India
Email: sbbiofuel@gmail.com
Phone: +91 91753 19800 / +91 88888 35350